Order Processing

Orders are processed within 1–3 business days.

You will receive a confirmation email once your order has been shipped.

Delivery Time

Estimated total delivery time: 6–13 business days
(depending on your location).

This includes processing and shipping.

Please note that delivery times are estimates and may vary due to external factors.

Shipping Delays

We are not responsible for delays caused by:

• shipping carriers
• customs clearance
• local postal services
• other external factors beyond our control

Tracking

Once your order has been shipped, you will receive a tracking number via email.

Please allow 1–3 days for tracking updates to appear.

Incorrect Address

Customers are responsible for providing accurate shipping details.

We are not responsible for orders shipped to incorrect addresses provided at checkout.

Order Cancellations

Orders are processed quickly after being placed.
If you wish to cancel your order, you must contact us as soon as possible.

We can only process cancellation before the order has been shipped.

Once an order has been shipped, it cannot be cancelled.

Lost or Damaged Items

If your order is lost or arrives damaged, contact us within 7 days of delivery.

Please include:

• your order number
• clear photos (if applicable)

We will review the case and provide a suitable solution.

Customs & Import Fees

International orders may be subject to customs duties or import taxes.

These charges are the responsibility of the customer.